How To Troubleshoot when an iPhone App is Not Responding – Guide
iPhone apps can sometimes malfunction, leading to freezing or sudden closure. Fortunately, users can easily restore their device to working order with a few simple steps.
When an iOS app slows down, consumers often assume it’s a software issue. To fix it, they can force the app to close by swiping up at the bottom of the screen and then swiping over the unresponsive program. This usually resolves the issue, but users should wait 15 seconds before reopening it to ensure it updates properly.
Force quit iOS app
A new solution has been developed to address issues with apps that malfunction, don’t respond or crash. It involves forcing the application to close.
Apple has released a new feature that allows users to quickly switch between apps on their devices. The App Switcher, available on iOS 14 and iPadOS 14, makes it easy to move between apps with just a few taps.
To unlock an iPhone with Face ID, users must swipe up from the bottom of the screen and hold.
Double-tapping the Home button on an iPhone with a Home button is required.
To shut down an unresponsive app, drag its card to the bottom of the screen.
Reopen the app after 15 seconds to check if it functions properly.
Restart your iPhone
Restarting the iPhone is a simple yet effective solution to many minor problems, such as app crashes.
To reset an iPhone, users can either press physical buttons or open Settings → General → Shutdown. After a minute of powering off, the device should be turned back on and the app that was previously not working should now be functioning properly.
Update the app
Apps that are not regularly updated may cease to function, particularly those related to banking and telecommunications.
If the app is malfunctioning, upgrading to the latest version may be necessary.
Tap and hold the App Store icon on your iPhone Home screen or App Library to access updates.
Users can update their applications by opening a page to view available updates.
To update an app, tap the “Update” button next to it. Alternatively, you can select “Update All” to update all apps at once.
Check the web application for interruption
When popular apps like WhatsApp, HBO, Zoom, McDonald’s, Instagram, Facebook, Disney Plus and Netflix experience outages, it sparks global outrage. Social media is abuzz with people discussing the issue and searching for solutions. To check if an app is down or not, users can turn to sites such as DownDetector and IsItDownRightNow for help.
Check the System Status page of popular app sites to see if any technical difficulties are being experienced. Apple, Zoom and Spotify all have dedicated pages or accounts that provide updates on their services.
See the application’s internet connection
If you’ve disabled cellular data for certain apps on your iPhone, here’s how to fix it. When connected to Wi-Fi, all apps can access the internet; however, when using cell data, you have the option to disable it for individual apps.
To access mobile settings on an iPhone, users can open the device’s settings and tap the Mobile option.
Verify that the toggle button next to the malfunctioning app is in the “on” position by scrolling through the list of apps.
Ensure your iPhone app has permission to access mobile data by checking the Mobile settings.
Some apps offer an offline mode, but it can interfere with their functioning. To ensure the app works properly, make sure to turn off this feature if it’s enabled.
Check for app restrictions on screen time
Take a moment to check if any apps have been restricted through Screen Time, especially if you’re a child with a guardian.
Access Screen time by navigating to Settings on your device.
Tap App Limits and delete any apps that have been added. To do this, swipe from right to left on the app and tap Delete.
Tap App, an app designed to help parents manage their children’s screen time, has released a new feature that allows users to set and delete limits on the amount of time their kids spend on their devices.
Ensure Apple apps and services are not restricted by turning off Content and Privacy Restrictions.
Parents should ensure that their children’s devices have Content and Privacy Restrictions turned off to prevent any unwanted content from being accessed.
Delete and reinstall the app
Before taking drastic action, be aware that deleting an app will erase all associated data unless it is stored on the app server.
Press and hold an app until the icons on your device’s home screen begin to jiggle.
Tap the minus sign to reduce the number.
Tap the Delete app button and confirm your action.
Reboot your iPhone to get it running again.
Download the app anew from the App Store.
Update your iPhone
Updating the app and iOS is recommended: go to Settings → General → Software Update, then select Download and Install or Install Now.
Ample free space on iPhone
Having insufficient storage on your device can lead to performance issues. To avoid this, check out this guide for tips on freeing up space on your iOS device.
Reset iPhone settings
If you’re having trouble getting your iPhone to work, resetting all settings may be the solution. Don’t worry - this won’t delete any of your personal data, but it will restore all settings to their original state.
Go to your device’s Settings and select General.
Tap the “Reset” button at the bottom of the page.
Tap the “Reset all settings” option and confirm your choice.
After resetting, users should test the app to ensure it is functioning properly.
Contact the app developer
If all else fails, reach out to the app developer. To find their contact information, visit the app’s official website and look for a Contact Us page or email address. If you don’t know the website, open the app’s page in the App Store and scroll down to find it.
Final note
If you’re having trouble with an unresponsive iPhone app, this guide can help. Got questions? Reach out to us. And don’t forget to share the love by passing it along to your friends.
