Guide: Fix ‘Google Chrome Black Screen’ Issues on Windows 10
Chrome users on Windows 10 may experience a black screen when launching the browser or while using it. This guide provides three solutions to help fix the issue.
Chrome’s black screen issue can be caused by a struggling GPU or corrupt files in the browser’s GPU cache folder. Here are some troubleshooting methods to fix it.
Method 1: Turn off hardware acceleration
Chrome’s hardware acceleration feature is designed to boost browser speed, but it can also lead to performance issues such as the black screen bug.
Disabling Chrome’s hardware acceleration has been reported to fix the black screen issue on Windows 10 PCs. To avoid future occurrences, users should give this solution a try.
Users can access the Properties menu for Google Chrome by right-clicking on the shortcut icon from their PC’s home page.
Navigate to the Shortcut tab and be cautious when making changes to Chrome’s shortcut path in the Target dialog box.
The path in the Target dialog should now include the flag “–disable-gpu” at the end.
Google Chrome users can disable their GPU by running the command “chrome.exe –disable-gpu” in the Program Files (x86) folder.
Tap “Apply” and “Continue” to give yourself permission to change the settings.
Press “OK” to complete the process.
You can now launch Chrome with the app’s shortcut and it won’t use your PC’s GPU.
To turn off hardware acceleration in Chrome, users must go into the browser’s settings and disable the feature.
If Chrome is stuck on a black screen, you can try disabling hardware acceleration in the app. If that doesn’t work, move on to method #2.
Launch Chrome and tap the three-dot menu icon in the top right corner of the app to get started.
Users should choose their settings to complete the process.
Scroll to the bottom of the Settings page, then select Advanced for further options.
Uncheck the “Use hardware acceleration when available” option in the System section to optimize your browser’s performance.
Before restarting Chrome, save any open tabs to avoid losing important work.
Method 2: Use Windows Run Command
If Google Chrome won’t open without getting stuck on a black screen, you can use the Windows Run command to open a new browser window.
Press Winkey + R to launch the Windows Run command.
Enter the path in the Open dialog box, then tap OK or press Enter to continue.
Google Chrome users can disable their GPU by running the command “chrome.exe –disable-gpu” in the Program Files (x86) folder.
Disabling hardware acceleration can help prevent Chrome from going black during use. To do this, follow steps # 6 – # 9 in method # 1 outlined above, which will open a new Chrome window.
Chrome users have found success in fixing their issue with this method, so it’s worth a try. If it doesn’t work, there are other solutions available.
Method 3: Delete Chrome’s GPU cache
Deleting redundant GPU cache files can help Chrome users avoid black screens while still taking advantage of the browser’s hardware acceleration feature.
To achieve success, take the following steps: identify your goals, create a plan to reach them, and take consistent action.
Begin by opening the file explorer on your computer and navigating to the “Local Disk (C :)” folder.
The Windows key + E shortcut is the quickest way to launch File Explorer on Windows.
Users should open their folders to access the files they need.
Double-click the folder bearing your name or PC’s name to access it.
Open the AppData folder to complete the fourth step.
To access the AppData folder on a Windows PC, go to the Show section and enable the Hidden items option.
Open the Local folder to complete the process.
Double-clicking the Google folder is the final step in the process.
Open the Chrome folder to complete the installation process.
Users can now access their data.
Scroll to the bottom of the User Data folder and double-click ShaderCache to complete the process.
Delete the GPUCache folder by right-clicking on it.
Move the folder’s contents to a different path on your PC, then restart Chrome to fix black screen issues.
Paint out the black
If you’re experiencing a black screen while using Chrome on Windows 10, try troubleshooting with the steps outlined above. If that doesn’t work, updating to the latest version of Chrome may be necessary to get it running smoothly again.
Having trouble with Google Search or auto-complete in Chrome on your PC? Get the solutions you need to fix it here.
Fix ‘Google Chrome Black Screen’ Issues on Windows 10: benefits
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Final note
If you’re having trouble with a black screen in Google Chrome on Windows 10, this guide can help. Got questions? Ask us. And don’t forget to share the love by sharing this article with your friends.
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