Guide: Fix ‘Samsung TV No Sound’ Issue
Samsung, the South Korean electronics giant, is renowned for its wide range of high-quality products, from smartphones to smart TVs. The company’s television line is a major contributor to its annual sales of over $211 billion.
Samsung TVs are known for their quality and reliability, but audio issues can still occur. This article explains how to troubleshoot these problems, which may be caused by glitches or hardware failure.
Basic problem solving
Check your remote for a Mute button and press it to see if the sound returns. If you find that the Mute button was on, pressing it again should restore sound to your TV.
To get sound from your Samsung TV, press “Source” on the remote and make sure it’s set to an input you’ve connected. If not, no audio will be heard.
If you don’t use a headset with your TV, check the port for debris that could be blocking the audio from being routed correctly. This is especially important for gamers who may have wired headphones plugged into an audio output jack, as all sound will be directed to the headset if it’s plugged in and you won’t hear anything without wearing it.
Check all physical connections between your TV and any hardware attached to it, such as game consoles, satellite receivers and cable television cabinets, to ensure they are firmly plugged into the right ports. If not, you may be experiencing a lack of sound.
To ensure your audio is playing correctly, check the output channel selection on your TV. If you have external speakers connected, make sure the audio output is directed there. Otherwise, confirm that the internal speakers are not turned off. This can be done in the audio section of your TV’s on-screen menu.
Advanced troubleshooting
If none of the basic solutions resolve the sound issue on your Samsung TV, it may be time to try more advanced methods.
Try a power cycle to fix your Samsung TV: turn it off, unplug it, wait a minute, plug it back in and turn it on. This simple solution can often resolve temporary or hard-to-diagnose issues.
To ensure your TV is set up correctly, press “Menu” on the remote and navigate to the settings section. Make sure the language/location setting is set to “US”.
To troubleshoot sound issues on a Samsung TV, press “Menu” on the remote control and select the “Support” menu. From there, choose “Self Diagnosis” and then “Sound Test.” If you hear a melody, the sound problem is not with the TV components. If not, there may be an issue with the sound circuits or built-in speakers.
Other solutions
Our research has revealed that there are multiple ways to adjust the sound on a Samsung Smart TV. Possible solutions include:
If you’re having trouble with sound on your TV, try setting the home country to US in Settings, using an external speaker or soundbar, switching HDMI ports and input audio formats, checking internet speeds and calling Samsung for help with Bluetooth capabilities.
It may be time to consider other options if none of the solutions in this article have worked, or if you don’t have a soundbar.
Next steps
Deciding whether to repair or replace a Samsung TV can be tricky. Prices for new TVs have dropped significantly, making it hard to justify repairing an older model. However, if your TV is still under warranty, you may be able to get a free replacement.
If you’re having trouble with your Samsung TV, getting help from the company’s customer service may be your only option for a resolution.
Fix ‘Samsung TV No Sound’ Issue: benefits
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Final note
If you’re having trouble with sound on your Samsung TV, this guide can help. Got questions? Reach out to us. And don’t forget to share the love by passing it along to your friends.
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