Guide: Fix ‘Microsoft Teams Not Load­ing or Open­ing’ Issue

Microsoft Teams is the go-to solution for those who have already invested in Microsoft’s software services. With Skype for Business being discontinued, users are looking for a suitable replacement. Unfortunately, some have reported issues with Teams not loading or opening properly.

If your device isn’t charging properly, there are easy solutions to try.

1. Downtime

With millions of people around the world relying on Microsoft Teams for communication and collaboration, it’s important to know when servers are down.

Downdetector is the go-to resource for checking the operational status of popular apps and services. It offers a live fault map with details of common issues, as well as a record of past events. So, instead of tweeting your frustrations, head to Downdetector for an up-to-date overview.

2. Known error codes

Have you encountered any of these error codes on your screen? Knowing them can help you better understand the issue.

Users experienced an authorization issue when attempting to access a certain system, resulting in the 0xCAA20003 error code.

A request for data timed out, according to 0xCAA82EE2.

The server name could not be resolved, according to the 0xCAA82EE7 code.

The request was denied.

Login attempt failed due to incorrect credentials.

To complete a transaction, users must re-enter their PIN using a smart card.

No assistance is necessary to correct these errors; they are simple to fix.

3. Try a different platform and connection

Having trouble with Microsoft Teams? A quick fix may be to try a different platform or browser. The app is available on the web, desktop, and mobile versions of Windows, Android, and Firefox.

If you’re having trouble signing into Microsoft Teams, try using a different internet connection. If that works, it’s likely that your antivirus or firewall settings are blocking the app. Microsoft has created a guide of URLs and IP address ranges for Teams and other apps to help you troubleshoot the issue.

4. Reboot and try again

Restarting your computer and the app can help with common software-related bugs. To ensure you don’t lose any important data, take a few minutes to close the app and restart your computer. If Teams still isn’t loading or opening properly after this, further troubleshooting may be necessary.

5. Logout

Users experiencing Teams crashing on Windows 10 may find a solution by looking for the Teams icon in the system tray. If it appears and disappears within a second, this could be the fix.

Desktop users can quickly log out or shut down their device to ensure Teams will load correctly the next time they boot. To do this, right-click on the icon and select “Sign Out.”

The event log error code 10016 is linked to DCOM permission issues.

6. Troubleshoot Teams

Press the Windows key + I shortcut to open Settings, then search for “Search and fix problems with Windows Store apps” to troubleshoot any issues.

Click the box for “Apply repairs automatically” in the window that pops up, then select Next.

To resolve the Microsoft Teams issue, follow the onscreen instructions.

7. Delete and delete cache and other files

To fix Teams not loading on Windows 10, shut down the app completely and clear the cache and other temporary files. Right-click to exit or press Ctrl + Shift + Esc to open Task Manager and end the Teams task.

Press the Windows key + E shortcut to open File Explorer, then paste this location in the address bar to remove an app from the control panel or use a third-party app:

Microsoft Teams stores its data in the AppData folder on Windows computers. This folder is used to store application-specific data, such as settings and preferences, for Microsoft Teams.

You must delete the app before restarting Teams, as indicated in the window that appears.

Users should clear their Application Cache> Cache folder, deleting all files stored there.

All files in blob_storage, cache, databases, GPUCache, IndexedDB, local storage and tmp folders must be deleted.

Android users can access Teams by opening Settings, navigating to the app list or manage apps section, and searching for it.

Tap the Clear Data button at the bottom of the screen and select both options to reset your device.

Reinstalling Microsoft Teams is necessary to ensure a successful clean reinstallation, as old data and cache can cause issues.

To fix issues in Chrome, try clearing the browser’s cache.

Installing the latest version of Teams from scratch can provide performance improvements and major bug fixes.

8. Reinstall it in the default location

If Teams won’t open or shows a white screen after being installed for the first time, follow these steps.

Microsoft has advised that its Teams software should be installed in the default location.

If Microsoft Teams isn’t loading, users should reinstall it in the default location on the C drive. After doing so, they should check if it’s working properly.

Team Work Rocks

Microsoft Teams is quickly becoming one of the top communication and collaboration apps, surpassing Skype for Business and even Slack in features. For those already using Office suite, it’s a no-brainer to switch to Teams. This guide should help you resolve any issues with Teams not loading or opening.

Microsoft Teams can help you work more efficiently. Here are eight tips and tricks to make the most of the platform. Stop wasting time and start getting more done.

Fix ‘Microsoft Teams Not Load­ing or Open­ing’ Issue: benefits

Faq

Final note

If you’re having trouble getting Microsoft Teams to open or load, this guide can help. Got questions? Reach out for assistance. Spread the word and share the guide with your friends.

Have a query about fixing the ‘Microsoft Teams Not Loading or Opening’ issue? Need to correct misinformation or add an alternate method? Contact us via our contact page, social media accounts, or Telegram channel. We’ll answer your questions within 24-48 hours (weekends excluded).