How to Fix ‘Skype keeps crashing on Windows 11/10’ Issue – Guide

Windows has long been plagued by software and driver issues, and the latest versions are no exception. Microsoft will likely release updates to address these problems, but in the meantime, there are steps you can take to troubleshoot crashes in Windows 10 and 11.

Skype crashing on Windows 11/10 computer

Update graphics driver

Updating your video driver to the latest version is the best way to fix any issues with video on a computer, such as Skype hanging when making a video call.

Updating your graphics driver directly from the OEM website is the best way to ensure you have the latest version. If you’re experiencing issues, it may be due to a new version; in this case, reverting to the previous version should resolve them.

Use a different version of Skype

If the desktop version of Skype isn’t functioning properly, users can try the Microsoft Store version as an alternative. Conversely, if the Store version is not working, they can switch to the desktop version.

Reinstall Skype

To fix the Skype Video Chat crash issue, reinstalling any version of Skype is recommended. Specifically, users should reinstall the Skype Store version.

Press the Windows key + I to open the Settings menu, then navigate to Apps > Apps and Features.

Uninstall Skype: instructions below.

Microsoft Store has launched, allowing users to reinstall Skype with a simple search.

Skype users can reinstall the desktop version of the popular communication app to ensure they have the latest features and security updates.

To access the Control Panel, users can click the search button on their desktop and type in “Control Panel.”

When the opportunity arises, take it.

Go to Programs and Features by navigating to the Programs tab.

Uninstall the desktop version of Skype to ensure it’s no longer running on your device.

Final note

If you’re having trouble with Skype crashing on Windows 11/10, this guide can help. Got questions? Reach out to us. And don’t forget to share the love by passing it along to your friends.