Guide: Solution to: PayPal Limited Account Access

Many Malaysians have asked if VMI is secure and if people have successfully withdrawn money from PayPal with the VMI Virtual Bank Debit Card. I can confirm that it is secure and that I have personally done so without any issues. However, some users have reported being hit with a limited access account after withdrawing money from PayPal via VMI. I too have experienced this issue in the past.

What is PayPal Limited Access Account

PayPal monitors our activity closely and may send a notification if they detect something suspicious. If your account is suspended, you will be unable to make most transactions until the issue is resolved. Restrictions on a restricted access account include:

Account holders are unable to close or terminate their accounts, receive incoming funds, or send funds, and have limited access to reports.

Your account will be suspended until the issue is resolved.

Resolve restricted account

Malaysians who withdraw money directly from PayPal may be subject to a Limited Access Account, which is a normal protocol for reauthentication. This can cause panic as users fear their account will be terminated or their money lost. However, this is not the case; PayPal simply monitors closely and requires proof of authorization and the source of funds before allowing further transactions.

Proof of identity, such as a utility bill, driver’s license, IC or passport, is required.

Ensure the details of those you send match your PayPal account information.

PayPal is asking users to provide details of recent transactions, including information about their finances, PayPal account and bank account.

Your money

PayPal is seeking to understand the nature of transactions between users, such as whether goods are being purchased, services rendered, or payments made for mail or links.

Your PayPal account

Take a screenshot of your recent PayPal transactions, ensuring that the details of the exchange between you and the sender are visible.

Your bank account

PayPal requires proof that you are the rightful owner of the associated bank account. To provide this, a screenshot of a recent bank statement is recommended.

VMI has a bank statement that should be taken into consideration.

Gather your documents, fill out the Fax cover sheet and include a brief description of what you’re sending. Then fax them to PayPal and wait for their response. If all is in order, your account should be restored within five business days.

Insufficient information

PayPal may require additional documents from you if the information you’ve faxed isn’t sufficient. The exact documents needed will depend on your individual case, so it can be difficult to know what to provide. If you’re unsure, seek advice from someone who has successfully regained access to their limited PayPal account.

Solution to: PayPal Limited Account Access: benefits

Faq

Final note

If you have any questions about accessing a limited PayPal account, this guide can help. Share it with your friends to spread the love.

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