Guide: Fix ‘Windows 10 Not Taking Screenshots’ Issue
Users are encountering issues with the print screen function on Windows 10, with screenshots not being saved. For some, this is a minor inconvenience, while for others it can be a major problem.
Microsoft has made taking screenshots easier with Windows 8 and 10, allowing users to press the Windows key + PrintScreen to capture an image. However, this method doesn’t always work as expected, with screenshots sometimes not appearing in the Screenshots folder of the Pictures library. Prior to Windows 7, third-party software was needed for screenshotting.
If you’re looking for a quick and easy way to save screenshots, you may be out of luck. Taking a screenshot without saving the image can be an annoying hassle, as you’ll need to open an image editor and paste the screenshot in order to save it.
Close disruptive apps
To troubleshoot screenshot issues, open Task Manager and close apps one by one to identify the source of the problem.
Users have reported that their PC’s screenshot function is not working. Closing third-party snipping tools and photo editing apps may help restore the issue, as well as uninstalling cloud storage apps such as Dropbox, OneDrive and the Windows Snipping Tool.
Press Ctrl + Shift + Esc to open Windows Task Manager, or press the Windows Key + X for the Quick Access menu and select Task Manager.
Close any cloud storage and photo editing apps running on your Windows PC to ensure screenshots can be taken.
Users can quickly close an app from Windows Task Manager by tapping the app and selecting the End Task button.
To test if the apps have been successfully closed, take a screenshot and see if it works.
Change OneDrive settings
Screenshots taken on a Windows computer are automatically saved in the Pictures folder, in a designated subfolder.
Screenshots not appearing in the right folder? It could be due to incorrect settings or a lack of storage space.
Screenshots taken on PCs can be automatically saved to the OneDrive folder, rather than the Screenshots folder. To locate screenshots that may have been saved there, check your OneDrive settings.
Right-click the OneDrive icon in the taskbar of your PC to get started.
Click on Settings to continue.
A new window for OneDrive settings has been opened.
Go to the back-up location.
Uncheck the box to save screenshots to OneDrive and click OK to confirm.
Verify your screenshots are visible in the default folder on your computer by taking them.
Update keyboard driver
If your PC’s screenshot function isn’t working, it may be due to a faulty or incompatible keyboard driver. To fix the issue, update your keyboard driver and check if the problem is resolved.
The Windows key + X shortcut opens the Quick access menu, from which Device Manager can be selected.
Access your PC’s keyboard driver by selecting the Keyboard drop-down menu.
Right-click the keyboard driver and select ‘Update driver’ to complete the process.
Choose “Search automatically for updated driver software” from the menu.
Device Manager can search your computer and the web for an updated keyboard driver, which could take a few seconds or minutes depending on your internet speed.
If your keyboard driver is out of date, install the update. If it’s up to date and you’re still unable to take screenshots, try another solution.
Update Windows OS
If you’re having trouble taking screenshots on your computer, make sure your Windows operating system is up-to-date. To do this, go to Windows Settings> Update & Security> Windows Update> Check for Updates. Updating the OS may help resolve the issue.
Fix ‘Windows 10 Not Taking Screenshots’ Issue: benefits
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Final note
If you’re having trouble taking screenshots on Windows 10, this guide can help. Got questions? Reach out to us. And don’t forget to share the love and spread the word!
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