Guide: Fix ‘Skype Audio Not Working on Windows 10’ Issue
Work from home has become the new normal, with businesses and organizations relying on collaboration tools like Skype, Zoom, Google Meet and WebEx to stay productive. Unfortunately, users of the Skype Windows 10 app have been experiencing technical issues such as poor sound quality or difficulty connecting.
If you’re having trouble with Skype audio on Windows 10, this post has the solutions. From audio drivers to Windows settings and app updates, we’ll walk you through the steps to get your sound back up and running.
Check the audio settings of the Skype app
Microsoft has made it easier to control audio and video settings in the Skype app. Simply tap the three dots button at the top of the app to open the settings menu.
To ensure your microphone is working properly, go to the Settings menu and enable the microphone settings in the audio & video section. Make sure to keep your speakers at a high volume for optimal sound quality. You can also test audio using Skype’s free test call option.
If the test audio is still causing issues, let’s explore other solutions.
Restart Windows Audio Service
Microsoft has a solution for those experiencing audio issues on Skype calls: restart the Windows audio service. If your sound isn’t working properly, this simple fix could be the answer. Follow the instructions below to get your audio back up and running.
To access the Windows menu, right-click the Windows button on the bottom bar.
The Run dialog box can be opened by selecting ‘Run’ from the start menu.
To access Windows services, type “services.msc” into the Run box and click OK.
Open the services menu and locate the Windows Audio option.
If the service isn’t working, right-click and select Start. If it’s functioning, tap Restart or Resume.
Restart the computer and check if Skype audio is functioning properly to complete the process.
Let Skype control the sound
Windows enables third-party apps to control the system’s default sound by default, but if it’s disabled, users should check and re-enable it. Here’s how.
To adjust sound settings, users can right-click on the speaker icon in the desktop bar.
To access the Recording menu, click Sounds in the second step.
Click the default microphone array to activate it.
Open the Microphone Array properties and navigate to the Advanced menu.
Exclusive mode enables applications to take full control of the device, blocking out other programs.
Press “OK” on the “Apply” button, then check if Skype audio is functioning.
Reinstall audio drivers
Windows 10 users experiencing audio issues with Skype may need to uninstall and reinstall their audio drivers to resolve the issue, which can be caused by outdated or damaged drivers.
To access sound drivers on a Windows 10 PC, right click the Windows button and open Device Manager. Navigate to Sound, Video and Game Controllers, then right click for driver options.
Reboot your computer to reinstall the drivers, then open Skype to test your audio.
Change the default audio device
Windows 10 users who use multiple speaker sets can change their default audio settings to optimize their listening experience.
Right-click the speakers icon in the desktop bar and select “Sound” from the menu to access audio settings.
Go to the ‘Play’ option from the menu.
Third-party speaker accessories are now connected to Windows PCs, providing users with a range of options.
Set the desired option as default by double-clicking it.
Check the strength of the internet connection
If your home internet connection is sluggish, Skype may reduce the audio quality of your calls to keep them going.
Check your internet speed with services like Fast.com or Speedtest, and switch to a wired connection for an improved experience.
Close browser tabs and other applications
If you’re having trouble with Skype audio, it may be due to open tabs or third-party applications using the device’s audio functions. To fix this, close any unnecessary browser tabs and apps on your Windows 10 device.
Time to have some Skype calls
Fixing Skype audio issues in Windows 10 is easy - just follow the steps outlined above. Did any of these solutions work for you? Let us know in the comments.
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Fix ‘Skype Audio Not Working on Windows 10’ Issue: benefits
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Final note
If you’re having trouble getting Skype audio to work on Windows 10, this guide can help. Got questions? Reach out for assistance. And don’t forget to share the love by passing it along to your friends.
If you have any questions about fixing Skype audio not working on Windows 10, please ask us in the comments section or contact us directly. This guide is for educational purposes only. If you want to correct any misinformation, add more methods, or need help, please use our contact page. You can also follow us on Whatsapp, Facebook and Twitter for your questions and we will answer within 24-48 hours (weekends excluded). For the latest software updates and discussion about any software join our Telegram channel.
