Guide: Fix ‘Windows 10 Photos App Not Importing From iPhone’ Issue
Microsoft Photos is a versatile media app for Windows computers, offering a range of photo and video functions. My favourite feature is the Import option, which allows you to quickly transfer images from your smartphone or camera with just one click - provided they are connected to the computer via a compatible USB cable. Recently, however, I encountered an issue where Photos stopped importing photos from my iPhone to my laptop running Windows 10. This prompted me to search for solutions to resolve the problem.
Having trouble importing images from your iPhone into the Photos app? Don’t worry - this guide provides six tried and true troubleshooting solutions to help you fix the issue. These methods also work for Android smartphones and other devices.
1. Allow permission for photos and videos
Tap “Allow” when prompted on your iPhone to give your Windows PC access to the photos and videos stored on it. This will enable the Photos app to view and manage them.
If you’ve dismissed the prompt on your iPhone asking for permission to allow the Microsoft Photos app to import images, unplug your device from your PC and plug it back in after a few seconds. Wait for the prompt to reappear and tap “Allow” if it does.
2. Close and restart the Photos app
If the Microsoft Photos app is not importing photos from your iPhone or giving an error, try closing and relaunching it. To do so, tap the Close icon in the top right corner of the app.
If the Photos app isn’t working, users can close it through Windows Task Manager. Here’s how.
Press the Windows key + X to open the Quick Access menu.
Choose Task Manager from the Quick access menu.
In the Processes section, select Photos and tap the End Task button to complete the process.
Closing the Photos app on your computer and relaunching it may help you import photos from your iPhone. If not, try another method.
3. Repair / reset the Microsoft Photos app
If you’re having trouble with Microsoft Photos, resetting the app may be the solution. Third-party photo viewers can interfere with its performance, but resetting it can restore functionality. Here’s how to do it.
Open the Windows 10 Settings menu and go to Apps.
The Windows settings menu can be quickly accessed with the ‘Windows key + I’ keyboard shortcut.
Navigate to the bottom of the ‘Apps & features’ page and select Microsoft Photos.
Click Advanced options to proceed.
Tap the Repair button to fix any issues preventing the Photos app from importing photos from your iPhone.
Try the Photos app to see if importing images is now possible.
If the import still isn’t successful, users should close the app and return to Microsoft Photos’ advanced options page. From there, they should tap the Reset button.
The Photos app can be restored to its default settings, resolving any issues that caused it to malfunction.
4. Update the Microsoft Photos app
If you’re having trouble importing photos from your iPhone to the Microsoft Photos app, make sure you have the latest version installed. An issue with older versions of the app can prevent successful imports.
Visit the Microsoft Store on your PC to see if an update is available for the Microsoft Photos app.
5. Check the USB cable and port
Microsoft Photos app users should ensure they are using an authentic cable to connect their iPhone to their Windows PC, as counterfeit cables can prevent the app from recognizing and importing images. Original cables that came with the iPhone or new ones that support data transfer should be used for successful importation.
Ensure your PC’s USB ports are clear of dirt, dust and other debris that could impede data transfer.
6. Restart the PC
If you’re having trouble importing photos into the Photos app, restarting your computer may be the answer. If other solutions don’t work, give it a try and see if it helps.
Necessary backupup
Human errors, bugs and other issues can cause the Microsoft Photos app’s importing feature to malfunction. However, the above solutions should help restore it.
Are you unsatisfied with the Windows Photos app? Check out these five alternatives that could be a better fit.
Fix ‘Windows 10 Photos App Not Importing From iPhone’ Issue: benefits
Faq
Final note
The guide “Fix ‘Windows 10 Photos App Not Importing From iPhone’ Issue” is now available. If you have any questions, please reach out to us. Show your support by sharing the article with your friends.
Have a query about the ‘Fix Windows 10 Photos App Not Importing From iPhone’ issue? Need help, or want to add an alternate method? Contact us via comment section, contact page, social media or Telegram channel. We’ll answer your questions within 24-48 hours.
